PRIVACY POLICY

PRIVACY POLICY

Last updated: February 25, 2025

This privacy notice for 9491-0353 QUÉBEC INC. (doing business as Jumpp App) (“we,” “us,” or “our”) describes how and why we might access, collect, store, use, and/or share (“process”) your personal information when you use our services (“Services”), such as when you:

Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. We are responsible for deciding how your personal information is processed. If you do not agree with our policies and practices, please do not use our Services. If you still have questions or concerns, please contact us at support@jumppapp.com.

SUMMARY OF KEY POINTS

This summary provides key points from our privacy notice. You can find more details by clicking on the link following each key point or using the table of contents below to locate the section you’re looking for.

Want to learn more about what we do with the information we collect? Read the full privacy notice below.

TABLE OF CONTENTS

  1. What information do we collect?
  2. How do we process your information?
  3. What legal bases do we rely on to process your information?
  4. When and with whom do we share your personal information?
  5. What is our stance on third-party websites?
  6. Do we use cookies and other tracking technologies?
  7. How do we handle your social logins?
  8. Is your information transferred internationally?
  9. How long do we keep your information?
  10. How do we keep your information safe?
  11. Do we collect information from minors?
  12. What are your privacy rights?
  13. Controls for Do-Not-Track features
  14. Do United States residents have specific privacy rights?
  15. Do we make updates to this notice?
  16. How can you contact us about this notice?
  17. How can you review, update, or delete the data we collect from you?

1. WHAT INFORMATION DO WE COLLECT ?

Personal information you disclose to us

In short: We collect personal information you provide to us.

We collect personal information you voluntarily provide when you register for the Services, express interest in obtaining information about us or our Services, participate in activities on the Services, or otherwise contact us.

Personal Information Provided by You. The personal information we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. It may include:

Sensitive Information. Where necessary, with your consent or as permitted by applicable law, we process the following categories of sensitive information:

Payment Data. We may collect data necessary to process your payment if you make purchases, such as your payment instrument number and associated security code. All payment data is handled and stored by Stripe. You can access their privacy policy here: https://stripe.com/fr-ca/privacy.

Social Media Login Data. We may offer you the option to register using your existing social media account details, such as Facebook or X. If you choose to register this way, we will collect certain profile information from the social media provider, as explained in the “HOW DO WE HANDLE YOUR SOCIAL LOGINS?” section.

App Data. If you use our applications, we may also collect the following information if you grant us access or permission:

This information is primarily used to maintain the security and functionality of our apps, for troubleshooting, and for internal analytics and reporting.

All personal information you provide must be true, complete, and accurate, and you must notify us of any changes to such information.

Information collected automatically

In short: Some information – like your IP address or browser and device characteristics – is collected automatically when you use our Services.

We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (such as your name or contact information) but may include:

Like many businesses, we also collect information through cookies and similar technologies.

Examples of automatically collected information:

Google API Usage Our use of data received from Google APIs complies with the Google API Services User Data Policy, including Limited Use requirements.

Information collected from other sources

In short: We may collect limited data from public databases, marketing partners, social media platforms, and other outside sources.

To enhance our ability to provide relevant marketing, offers, and services, and to keep our records updated, we may obtain information about you from other sources, such as public databases, joint marketing partners, affiliate programs, data providers, social media platforms, and other third parties.

This information may include postal addresses, job titles, email addresses, phone numbers, intent data (user behavior data), IP addresses, social media profiles, social media URLs, and custom profiles for targeted advertising and event promotion.

If you interact with us through a social media platform using your account (e.g., Facebook or X), we may receive personal information such as your name, email, and gender. You may have the right to withdraw your consent to such data processing. Learn more about how to withdraw your consent. The data we collect from your social account depends on your social platform privacy settings. Note: their use of your data is not governed by this privacy notice.

2. HOW DO WE PROCESS YOUR INFORMATION ?


In short: We process your information to provide, improve, and manage our Services, communicate with you, for security and fraud prevention, and to comply with the law. We may also process your information for other purposes with your consent.

We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION ?


In short: We only process your personal information when we believe it is necessary and we have a valid legal reason (i.e., legal basis) to do so under applicable law, such as with your consent, to comply with laws, to provide you with services, to enter into or fulfill our contractual obligations, to protect your rights, or to fulfill our legitimate business interests.

If you are located in the EU or UK, this section applies to you.
The General Data Protection Regulation (GDPR) and UK GDPR require us to explain the valid legal bases we rely on to process your personal information. As such, we may rely on the following legal bases:

If you are located in Canada, this section applies to you.
We may process your information if you have given us specific permission (i.e., express consent) to use your personal information for a specific purpose, or in situations where your permission can be inferred (i.e., implied consent). You can withdraw your consent at any time.

In some exceptional cases, we may be legally permitted under applicable law to process your information without your consent, including, for example:

4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION ?


In short: We may share information in specific situations described in this section and/or with the following third parties.

We may need to share your personal information in the following situations:

5. WHAT IS OUR POSITION ON THIRD-PARTY WEBSITES ?


In short: We are not responsible for the safety of any information that you share with third-party websites or advertisers that we may link to or that advertise on our Services but are not affiliated with our Services.
The Services, including our offer wall, may contain links to third-party websites, online services, or mobile applications, and/or may display advertisements from third parties that are not affiliated with us, and which may link to other websites, services, or applications. Accordingly, we do not make any guarantees regarding such third parties, and we will not be liable for any loss or damage caused by the use of such third-party websites, services, or applications. The inclusion of a link to a third-party website, service, or application does not imply our endorsement.
We cannot guarantee the safety and privacy of data you provide to any third parties. Any data collected by third parties is not covered by this Privacy Notice. We are not responsible for the content or privacy and security practices and policies of any third parties, including other websites, services, or applications that may be linked to or from our Services. You should review the policies of such third parties and contact them directly to respond to your questions.

6. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES ?


In short: We may use cookies and other tracking technologies to collect and store your information.
We may use cookies and similar tracking technologies (like web beacons and pixels) to collect information when you interact with our Services. Some online tracking technologies help us maintain the security of our Services and your account, prevent crashes, fix bugs, save your preferences, and support basic site functionality.
We also allow third parties and service providers to use tracking technologies on our Services for analytics and advertising purposes, including to help manage and display ads, tailor ads to your interests, or send shopping cart reminders (based on your communication preferences). These third parties and service providers may use their own technology to deliver interest-based ads that may appear on our Services or on other websites.
To the extent these tracking technologies are considered a “sale” or “sharing” (which includes targeted advertising as defined under applicable US state laws), you may opt out of such tracking technologies by submitting a request as described below in the section “DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?”
You can find more detailed information about how we use these technologies and how you can refuse certain cookies in our Cookie Notice.

Google Analytics
We may share your information with Google Analytics to track and analyze the use of the Services. The Google Analytics features we may use include Google Analytics Remarketing. To opt out of Google Analytics tracking across all Services, please visit https://tools.google.com/dlpage/gaoptout.
You can disable Google Analytics advertising features through Ads Settings and Ad Settings for mobile apps. Other opt-out methods include http://optout.networkadvertising.org and http://www.networkadvertising.org/mobile-choice. For more information on Google’s privacy practices, please visit Google’s Privacy & Terms page.

7. HOW DO WE HANDLE YOUR SOCIAL LOGINS ?


In short: If you choose to register or log in to our Services using a social media account, we may have access to certain information about you.
Our Services offer you the ability to register and log in using your third-party social media account details (such as your Facebook or X login credentials). If you choose to do this, we will receive certain profile information about you from your social media provider. The profile information we receive may vary depending on the social media provider but often includes your name, email address, friends list, profile picture, and any other information you choose to make public on such a platform.
We will use the information we receive only for the purposes described in this Privacy Notice or as otherwise made clear to you on the relevant Services. Please note that we do not control, and are not responsible for, other uses of your personal information by your third-party social media provider. We recommend reviewing their privacy notice to understand how they collect, use, and share your personal information, and how you can set your privacy preferences on their sites and apps.

8. IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY ?


In short: We may transfer, store, and process your information in countries other than your own.
Our servers are located in the United States. If you are accessing our Services from outside the United States, please be aware that your information may be transferred to, stored, and processed by us in our facilities and by those third parties with whom we may share your personal information (see “WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?” above), in Canada and other countries.
If you are a resident in the European Economic Area (EEA), the United Kingdom (UK), or Switzerland, these countries may not have data protection or other laws as comprehensive as those in your country. However, we will take all necessary measures to protect your personal information in accordance with this Privacy Notice and applicable law.

European Commission’s Standard Contractual Clauses:
We have implemented measures to protect your personal information, including by using the European Commission’s Standard Contractual Clauses for data transfers between our group companies and between us and our third-party service providers. These clauses require all recipients to protect personal data originating from the EEA or UK in accordance with European data protection laws. Our Standard Contractual Clauses can be provided upon request. We have implemented similar appropriate safeguards with our third-party service providers and partners, and further details can be provided upon request.

9. HOW LONG DO WE KEEP YOUR INFORMATION ?


In short: We keep your information for as long as necessary to fulfill the purposes outlined in this Privacy Notice, unless otherwise required by law.
We will only retain your personal information for as long as it is necessary for the purposes set out in this Privacy Notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No purpose in this notice will require us to keep your personal information longer than the period in which users have an account with us.
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), we will securely store and isolate it from any further processing until deletion is possible.

10. HOW DO WE KEEP YOUR INFORMATION SAFE ?


In short: We aim to protect your personal information through a system of organizational and technical security measures.
We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.
Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.

11. DO WE COLLECT INFORMATION FROM MINORS ?


In short: We do not knowingly collect data from or market to children under 18 years of age.
We do not knowingly collect, solicit, or market to children under 18 years of age. Nor do we knowingly sell such personal information. By using the Services, you represent that you are at least 18 years old or that you are the parent or guardian of such a minor and consent to the use of the Services by the dependent minor.
If we learn that personal information from users under 18 years of age has been collected, we will deactivate the account and take reasonable steps to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at support@jumppapp.com.

12. WHAT ARE YOUR PRIVACY RIGHTS ?


In short: Depending on where you live in the United States or other regions like the EEA, UK, Switzerland, or Canada, you may have rights that give you greater access to and control over your personal information. You may review, change, or terminate your account at any time depending on your country, province, or state of residence.
In some regions (like the EEA, UK, Switzerland, and Canada), you have certain rights under applicable data protection laws. These may include the right (i) to request access to and obtain a copy of your personal information, (ii) to request rectification or erasure, (iii) to restrict the processing of your personal information, (iv) if applicable, to data portability, and (v) to not be subject to automated decision-making. In some instances, you may also have the right to object to the processing of your personal information. You can make such a request by contacting us using the contact details provided in the section “HOW CAN YOU CONTACT US ABOUT THIS NOTICE?” below.
We will consider and act upon any request in accordance with applicable data protection laws.
If you are located in the EEA or UK and believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection authority.
If you are located in Switzerland, you may contact the Swiss Federal Data Protection and Information Commissioner.

Withdrawing your consent:
If we are relying on your consent to process your personal information—which may be express or implied consent depending on the applicable law—you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us using the details in the section “HOW CAN YOU CONTACT US ABOUT THIS NOTICE?” or by updating your preferences.
However, please note that this will not affect the lawfulness of the processing before its withdrawal, and—when applicable law allows—it will not affect processing based on lawful grounds other than consent.

Opting out of marketing and promotional communications:
You can unsubscribe from our marketing and promotional communications at any time by clicking the unsubscribe link in the emails we send, replying “STOP” or “UNSUBSCRIBE” to SMS messages, or by contacting us using the details in the section “HOW CAN YOU CONTACT US ABOUT THIS NOTICE?” below. You will then be removed from the marketing lists.
However, we may still communicate with you—for example, to send you service-related messages necessary for account administration, respond to service requests, or for other non-marketing purposes.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Sharing with subcontractors in support of services like customer support is permitted. All other usage categories exclude sender’s message data and opt-in consent; this information will not be shared with third parties.

Account information
If you would at any time like to review or change the information in your account or terminate your account, you can:
• Log into your account settings and update your user account.
Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain certain information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms, and/or comply with applicable legal requirements.

Cookies and similar technologies:
Most web browsers are set to accept cookies by default. If you prefer, you can usually set your browser to remove or reject cookies. If you choose to remove or reject cookies, this could affect certain features or services of our Services.
You can also opt out of interest-based advertising by advertisers on our Services.

If you have questions or comments about your privacy rights, you may email us at support@jumppapp.com.

13. DO-NOT-TRACK CONTROLS


Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. Therefore, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted in the future that we must follow, we will inform you about that practice in a revised version of this privacy notice.
California law requires us to let you know how we respond to web browser DNT signals. Since there is no industry or legal standard for recognizing or honoring DNT signals at this time, we do not currently respond to them.

14. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS ?


In short: If you are a resident of California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Tennessee, Texas, Utah, or Virginia, you may have rights to request access to, correct, obtain a copy of, or delete your personal information, and to withdraw consent for its processing. These rights may be limited in certain circumstances by applicable law. More details are provided below.

Categories of Personal Information We Collect
We have collected the following categories of personal information in the past twelve (12) months :

A. Identifiers Contact details, such as real name, alias, postal address, landline or mobile phone number, unique personal identifier, online identifier, IP (Internet Protocol) address, email address, and account name. YES
B. Personal information as defined under the California Customer Records law Name, contact information, education, employment, employment history, and financial information. NO
C. Protected classification characteristics under state or federal law Gender, age, date of birth, racial and ethnic origin, nationality, marital status, and other demographic data. YES
D. Commercial information Transaction details, purchase history, financial details, and payment information. NO
E. Biometric information Fingerprints and voiceprints. NO
F. Internet or other similar network activity Browsing history, search history, online behavior, interest data, and interactions with our websites, applications, systems, and advertisements, as well as those of other companies. YES
G. Geolocation data Device location. YES
H. Audio, electronic, sensory, or similar information Images and audio, video, or call recordings created in connection with our business activities. NO
I. Professional or employment-related information Business contact details in order to provide you with our services at a professional level, or job title, work history, and professional qualifications if you apply for a job with us. YES
J. Education information Student records and directory information. YES
K. Inferences drawn from other personal information Inferences drawn from any of the personal information collected listed above to create a profile or summary about, for example, an individual’s preferences and characteristics. NO
L. Sensitive personal information Biometric data, citizenship or immigration status, contents of emails or text messages, debit or credit card numbers, driver’s license, national origin, passport numbers, precise geolocation, Social Security numbers, state ID card numbers, and union membership. YES

We only collect sensitive personal information as permitted by applicable privacy laws or with your consent. Sensitive personal information may be used or disclosed to a service provider or contractor for additional, specific purposes. You may have the right to limit the use or disclosure of your sensitive personal information.

We may also collect other personal information outside these categories in cases where you interact with us in person, online, by phone, or by mail, in contexts such as:

We will use and retain the collected personal information as needed to provide the services or for the following durations:

Sources of Personal Information
Learn more in the section “WHAT INFORMATION DO WE COLLECT?”

How We Use and Share Personal Information
See the section “HOW DO WE PROCESS YOUR INFORMATION?”

Will Your Information Be Shared With Anyone Else?
We may disclose your personal information to service providers under a written contract. Learn more in the section “WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?”
We may use your personal information for our own internal business purposes, such as internal research and technology development. This is not considered a “sale” of your personal information.
We have not disclosed, sold, or shared any personal information to third parties for business or commercial purposes in the last twelve (12) months. We will not sell or share personal information belonging to website visitors, users, or consumers in the future.

Your Rights
You have rights under certain US state data protection laws. These rights may not be absolute and may be denied in certain cases as permitted by law. Your rights may include:

Depending on your state, you may also have the following rights:

How to Exercise Your Rights
To exercise these rights, you may contact us by submitting a data subject access request, emailing us at support@jumppapp.com, or referring to the contact details at the end of this document.
Under certain US state data protection laws, you may designate an authorized agent to submit a request on your behalf. We may deny a request from an agent who does not present valid authorization to act on your behalf in accordance with applicable laws.

Verifying Requests
Upon receiving your request, we must verify your identity to determine if you are the individual about whom we have data in our system. We will use the personal data provided in your request solely for verification purposes. If we cannot verify your identity from the information on file, we may ask for additional information to verify your identity and for fraud prevention or security.
If you submit a request through an authorized agent, we may need to collect additional information to verify your identity and require a signed written authorization for the agent to act on your behalf.

Appeals
Under certain US state privacy laws, if we decline your request, you may appeal our decision by emailing support@jumppapp.com. We will notify you in writing of any actions taken or not taken in response to the appeal and provide an explanation of our decision. If your appeal is denied, you may file a complaint with your state’s Attorney General.

California “Shine the Light” Law
California Civil Code Section 1798.83, known as the “Shine The Light” law, permits California residents to request and obtain once a year, free of charge, information about categories of personal information (if any) disclosed to third parties for direct marketing purposes, and the names and addresses of all third parties with whom we shared personal information during the previous calendar year. If you are a California resident and would like to make such a request, please submit it in writing using the contact information in the “HOW CAN YOU CONTACT US ABOUT THIS NOTICE?” section.

15. DO WE MAKE UPDATES TO THIS NOTICE ?


In short: Yes, we will update this notice as necessary to stay compliant with relevant laws.
We may update this privacy notice from time to time. The updated version will be indicated by an updated “Revised” date at the top of this notice. If we make material changes, we may notify you either by prominently posting a notice of such changes or by sending you a direct notification. We encourage you to review this notice frequently to stay informed of how we are protecting your information.

16. HOW CAN YOU CONTACT US ABOUT THIS NOTICE ?


If you have questions or comments about this notice, you may email us at support@jumppapp.com or contact us by post at:

9491-0353 QUÉBEC INC.
7910 Chemin Côte-St-Luc
Montreal, Quebec H4W 1R2
Canada

17. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU ?


Depending on your country or US state of residence, you may have the right to request access to the personal information we collect from you, obtain details about how we have processed it, correct inaccuracies, or delete your personal information. You may also have the right to withdraw your consent to our processing. These rights may be limited in certain circumstances by applicable law. To request to review, update, or delete your personal information, please complete and submit a data subject access request.